FAQs

 

Can I come to collect my order?
Absolutely! That is not a problem. If you plan to collect your order in person from us please contact us either by email or phone. We require at least 24 hours notice before desired collection date.

How quickly will my order arrive?
For orders placed before 5pm we aim for you to receive your order between 1 – 3 working days.
For products that require a longer manufacturing process you will receive your order between 7 – 10 days.

Do you offer a cutting service?
This is determined on a product-to-product basis. We offer linear metre options on the majority of our products. However, if you require a custom size, please add it to the “order notes” on the order checkout page and we will determine if it is possible.

Can I obtain a material sample?
In some cases we are able to provide material samples. Please contact us in regards to your potential order and we will determine if a sample is available.

How can I get a material data sheet?
We provide technical information on all of our product pages. However, if you require it in PDF format, please don’t hesitate to contact us and we will provide it for you.